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They also starting to use a new 'secure' encryption and card pairing technology

This start-up issue appears to more or less fixed following the release of their latest software :

****NEW FIRMWARE UPDATE****

Firmware v4.00.11 for ZAAPTV HD509N!

Some of the fixes:

-...

Yes you can watch the World Cup in English on BBC and ITV channels which appear under the World Cup section.

Kurdmax Has been removed from the Zaap TV EPG

Wont let you to install what?

Correct the highest quality HD video that can be streamed smoothly with a Zaap 509 is 720. There are many other Android boxes that are available but also do not have a processor that is fast and...

Glad you are sorted, however I am not sure how you will be able to see OSN.

The GMail App has now finally been fixed and is now available for download.
Please see the link below which takes you to the official announcement on Facebook, and note that somebody else asked Zaap...

Try doing a Factory Reset before contacting your supplier.

If switching off/on the device doesn't work, please follow these instructions:

1.Unplug power from device.
2.Take a small sharp...

One of the channels mentioned above 'Gali Kurdistan - Hawler Live TV on h**p://www.gkhawler.tv/ has ceased transmissions.

The other channel Gali Kurdistan - Sulaimani Live TV is still available on...

This issue you have mentioned which involves using the 'Green button' has now been resolved.

Any Mini Keyboard / Mouse for Android should work fine. I am currently using a Measy 2.4GHz Wireless Air Mouse RC12 Keyboard for Android, but have also tried a Rii 2.4GHz Wireless Mini PC Keyboard...

Also managed to get the file onto the HD509. My stick was not blank, it had many things on it but the Zaap box recognised the file when I plugged it on whilst on the 'Menu' page.

Do not forget to...

Zaap has not added the XBMC App to the HD 409 model

As per the first post in this thread, has anybody sucessfully used the file with a HD 509?

If so, could somebody possibly explain the procedure. When I followed the same procedure for both a HD...

When I tried the procedure with a HD409, the extra channels were found at the end of main channel list. I then added them as Favourite channels, otherwise they would no longer be visible once the USB...

Such as shame the the Apps offered in Zaap TV Market Place are so limited and even once they have been installed, some do not display properly with others that do not work.

Why are we not able to...

This is one of the best things that has been added to a Zaap TV box. By using an Android Portable Keyboard / Mouse you can update this App, and use this software to open up a new world of Media...

Kurdmax, VIN TV, Korek, KNN, Zagros, Rojhelat, Kurdsat, Gali Kurdistan, Speda TV, Kurdistan TV, Payam, Komala, Kirkuk TV, Hawler, TRT 6, Pelistank, NRT, NRT 2, Rudaw, Kanal 4 and Jamawar.

To...