I was watching my PlanetITV this morning and it showed an ad each time I change a channel about your ZaapTV exchange program. I have the same HD409N device, but the label is not ZaapTV as it is PlanetITV. I would be interested in your exchange program if this possible and pay the $199 fees for the exchange. Please, let me know if this will be possible.

I sent an email to ZAAP, but they called me back. I am busy during the day and do not pick up the phone most of the time. They did not response to my email or even leave a voice mail. Any one have an idea?